26 Jobs in Grand Rapids, MI
Service Express is Hiring a Remote ServiceNow Administrator
Service Express is looking for a talented professional who wants the opportunity to serve as a ServiceNow Admin for our organization.
The ideal candidate will have a strong background in IT service management and a proven track record of implementing and administering ServiceNow solutions. The ServiceNow Administrator will play a key role in the design, configuration, and maintenance of our ServiceNow platform to support various business needs and workflows.
Here's what this position is all about:
- Administer, configure, and customize the ServiceNow platform based on business requirements and best practices.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform.
- Design and implement ServiceNow modules such as Incident Management, Change Management, Problem Management, Asset Management, and Configuration Management.
- Develop and maintain ServiceNow workflows, forms, reports, and dashboards.
- Manage user access and permissions within the ServiceNow platform.
- Perform regular system upgrades and apply patches as needed.
- Monitor system performance and troubleshoot issues as they arise.
- Conduct training sessions for end-users and provide ongoing support and guidance.
- Stay current with ServiceNow releases and updates, and evaluate new features and functionalities for implementation.
- Collaborate with cross-functional teams to integrate ServiceNow with other systems and applications.
What we are hoping you can bring to the Service Express team...
- Bachelor's degree in Computer Science, Information Technology, or related field.
- ServiceNow Certified System Administrator (CSA) certification is required.
- Minimum of 3 years of experience as a ServiceNow Administrator or similar role.
- Strong understanding of IT service management processes and best practices.
- Proficiency in ServiceNow administration, including configuring workflows, forms, and reports.
- Experience with ServiceNow scripting languages such as JavaScript, Glide, Jelly, and AngularJS.
- Familiarity with ITIL framework and its application within ServiceNow.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Ability to work independently and manage multiple tasks simultaneously.
- Experience with ServiceNow integrations and third-party tools is a plus.
We Offer:
- Salary range $70,000 - $90,000 depending on experience
- Workplace flexibility that empowers our employees
- Personal growth and advancement opportunities
- Paid volunteer hours and birthday off
- Several health insurance offerings that start on day one
- 50% health club membership reimbursement
- Company 401k match
- Salary Range: up to $90k based on experience
#LI-REMOTE
Service Express is an equal opportunityemployer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.
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Job Summary
Full Time
Consumer Services
$67k-85k (estimate)
03/17/2024
05/15/2024
serviceexpress.com
WAUKESHA, WI
500 - 1,000
1993
LARRY CIRILLO
$50M - $200M
Consumer Services
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About Service Express
As a leading data center solutions provider, Service Express specializes in onsite data center support for server, storage and network equipment to help IT teams control costs and optimize infrastructure strategy. In addition to post-warranty maintenance, Service Express offers hardware system and sales solutions, software maintenance, IT asset disposition and data center relocations. To make managing data center support simple, our all-in-one ExpressConnect platform allows customers to benefit from automated alerts, account insights, ticketing integrations and more. Founded in 1993, Service E ...
xpress maintains multivendor data center equipment for healthcare, manufacturing, education, finance, government, technology and other Fortune 500 companies worldwide. Along with its customer-centric philosophy, Service Express works hard to create a welcoming and thriving culture for their employees. As the average person spends roughly one-third of their life at work, Service Express focuses on making the most of that time by helping its people achieve their personal, professional and financial goals. Service Express has been recognized by Inc., Fortune, Forbes, Best & Brightest and others. For more information, visit serviceexpress.com
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The job skills required for ServiceNow Administrator include Problem Solving, Computer Science, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a ServiceNow Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by ServiceNow Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for ServiceNow Administrator positions, which can be used as a reference in future career path planning. As a ServiceNow Administrator, it can be promoted into senior positions as a Linux Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary ServiceNow Administrator. You can explore the career advancement for a ServiceNow Administrator below and select your interested title to get hiring information.
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